We offer corporate accounts to regular volume corporate customers. Please contact (+852) 2789 0889 or email info@bonart-hk.com for further information.
Definitely! We are located in Tai Kwun, Central and Gravity, Kwun Tong. Welcome to come over to examine our plants.
Bonart endeavours to fulfil orders in compliance with product descriptions, however orders may be subject to product availability. We reserves the right to substitute products and items when necessary. Utmost care is taken to ensure the final product is as similar in quality to the requested item. Substitutions and alterations to the style of a product will be of similar quality and value.
Yes! You may select below delivery methods:
1. E-voucher: Once we collect all the information, we will send the e-vouchers through email and it takes 3 working days
2. Courier: We will post vouchers to the recipients’ address, $40 is be charged for delivery fee.
3. Pickup at store: Our stores locate in Central or Kwun Tong.
Yes, we have customized some special occasion wooden tag. You may select your desirable tag on the cart page. Besides, you can simply write down blessed message in ‘’Message Card” box. We’ll be happy to prepare that out for you and include it with your order. Pricing will be excluded from packing slips on all gift orders.
It is our pleasure to provide customization services to corporate clients! Whether that means using a specific plant species of your preference, using different materials, or finding a different size that will work for your space, we’ll do our best to accomodate requests.
Share some plants idea you saw and email to info@bonart-hk.com and we get back to you for next step.
Yes, your plants will arrive healthy! We use special packing materials and delivering warmers when necessary to make sure orders containing live plants arrive at your door happy.
Make sure you’re ready to give your new plants the care they need upon arrival by ‘’Planting Caring’’.
For preserved plants and artificial plants, we are able to accommodate requests for international shipping. Please contact (+852) 2789 0889 or email info@bonart-hk.com for shipping costs and additional information. Please note that some countries may have imposed restrictions which will restrict certain items from being shipped.
For urgent delivery, please contact (+852) 2789 0889 before placing your order to ensure we can accommodate your request. Additional charge may need.
You can select your preferred delivery time on the checkout page. However, 24 hours’ advanced notice is required. If the requested gift must be delivered within a specific period of time or within a narrow timeframe, you should contact (+852) 2789 0889 at least 24 hours in advance of the proposed delivery. If specific delivery times or locations require an additional delivering fee, this will be billed to you.
Delivery within Hong Kong time is according to the following schedule:
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Time of placing order |
Earliest delivery time |
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Mon-Thur |
Before 3:00pm |
Next working day before 2pm |
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After 3:00pm |
Next working day 2-7pm |
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Fri – Sun, Public holiday |
Anytime |
Next working day 2-7pm |
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*Working day: Monday-Friday |
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Specific delivery time & Urgent delivery Contact us before placing your order to ensure we can accommodate your request, additional charge may need. |
You’re able to directly edit or cancel your order for 48 hours after completing checkout prior to the requested delivery time. Bonart Craft & Design Limited cannot be held responsible for any failed deliveries that occur as a result of the following:
- The recipient’s unavailability at the specified delivery address within the specified delivery period
- An incorrect delivery address
- There is insufficient information about the recipient to complete the delivery
- The contact telephone number of the recipient is incorrect or invalid
You are required to meet additional delivery charges, and provide correct information and available delivery date and time.
If you realise that you have provided incorrect information, please contact (+852) 2789 0889 or email info@bonart-hk.com providing details of the order number and the correct one. Please note, delivering fees are non-refundable.
You can conveniently place multiple orders for delivery to separate addresses through our website. Simply click ‘’Multiple Address’’ box and enter all addresses in.
Alternatively, you can get in touch with us via phone (+ 852) 2789 0889 or email info@bonart-hk.com about your special request.
Sure, we are willing to send a photo before deliver out.
You can add a remark to request for a photo in ‘’Remark’’box on the checkout page and we will send you a photo of your plant through email. Please note that we may not be able to fulfil if your order has already been dispatched for delivery.
We either provide door-to-door delivery or you can choose to pick up at our Tai Kwun Studio or Kwun Tong Studio.
Please select the ‘Apply coupon’ link located in the bottom left of your shopping cart. The section will display a field for you to enter your coupon code. Click on ‘APPLY COUPON’ to add the coupon code to your order.
Yes! These gift vouchers are redeemable online and in-store.
You can pay for your order online by using VISA / MASTER / AE / PayPal.
All of the prices displayed are in Hong Kong dollars.
You’re able to directly edit or cancel your order for 48 hours after completing checkout prior to the requested delivery time. If your request to cancel an order is received less than 48 hours prior to the proposed delivery, you will be charged HK $ 100 to cover our administrative costs. If your product has already dispatched out, you are not able to cancel the order anymore, and delivering fees are non-refundable.
To cancel an order, you should call (+852) 2789 0889 or email info@bonart-hk.com, providing details of the order number.
If you’ve already placed your order, please contact (+852) 2789 0889 or email info@bonart-hk.com, providing details of the order number and your preferred delivery date. Due to the nature of live material, we can only hold orders for up to three weeks before processing.
If you have placed multiple orders, please remark down the first billing number to ‘’Remark’’ box. we will condense them into as few delivery as possible, and will base on the newest order to revise the delivery time.